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Ars Pantheon — partner za uspjeh

For existing customers

PANTHEON support

Existing PANTHEON users can get help by email at help@ars-pantheon.hr, by phone at 01 3141 590, or remotely via AnyDesk. We work weekdays from 8 am to 4 pm, and support outside business hours can be arranged.

SOS

Remote help (AnyDesk)

Download the program, run it and tell us the number shown on screen. We connect only after you approve it.

Download AnyDesk (Windows)
Support e-mailhelp@ars-pantheon.hrDescribe the issue and attach a screenshot.
Phone01 3141 590Mon–Fri, 8 am–4 pm

Report a problem

Pick the problem area and describe it. Your message goes straight to our support team.

How to report a problem

  1. Send an email to help@ars-pantheon.hr with a description of the problem and a screenshot.
  2. For urgent cases, call 01 3141 590.
  3. If you need remote help, download AnyDesk from this page and tell us the number shown on your screen.

Client experience

On behalf of Eventim d.o.o., we would like to express our satisfaction with our long-standing cooperation with Ars Pantheon, which began in 2007. We especially value your helpfulness, availability and how quickly you resolve our requests and problems. Your professional approach and readiness to help us in our daily business give us the confidence that we have a reliable partner we can count on. We thank your whole team for the support and quality cooperation over all these years.

Eventim d.o.o.Đurđica NikšićCFOEventim d.o.o., client since 2007Translated from Croatian.

Client experience

Using PANTHEON has made our daily business much easier and better. We especially value the reliability and functionality of the program, as well as Ars Pantheon's professional, fast and always available support.

Prahir d.o.o.Tina PrahirHR & Administration ManagerPrahir d.o.o.Translated from Croatian.

Frequently asked questions

Is remote access secure?

We connect only when you send us your AnyDesk number and approve access on your computer. You can end the session at any time.

What should I send when reporting a problem?

Your company name, a description of the problem, the steps that led to it, and a screenshot of the error message. This helps us solve the problem faster.

Do you offer support outside business hours?

Yes, support outside business hours can be arranged.