Couriers
DPD and PANTHEON ERP integration
The DPD and PANTHEON ERP integration books a shipment from a document in PANTHEON or your webshop. You print the label as a PDF straight from PANTHEON, with no need to log in to the DPD portal. The shipment number (ParcelId) is saved in PANTHEON, and you can also cancel the shipment.
What the integration does
A document ready for dispatch becomes a shipment in DPD’s system, with the address, number of parcels and cash on delivery amount taken from PANTHEON. The label is printed as a PDF straight from PANTHEON, with no need to connect to the DPD portal. The shipment number (ParcelId) is saved in PANTHEON with the document.
How it works in practice
- The label comes from PANTHEON, as a PDF: the biggest time saver. You print the label straight from PANTHEON, without logging in to the DPD portal or retyping the address. The warehouse works in one program.
- Per document: each shipment is tied to one document.
- Cancellation: you can cancel a shipment from PANTHEON.
- Protection against sending twice: before booking, we check whether the shipment has already been sent.
- Delivery status: updated when the courier sends a response.
What it looks like in PANTHEON
A document in PANTHEON has an extra DPD tab, where the shipment is prepared and sent:
- a choice of DPD shipment type,
- recipient details are taken from the subject: contact, address, town, postal code, country, phone and e-mail,
- from the document: the document number and the amount,
- from the Transport tab: the number of parcels and the weight,
- the data on the tab can be refreshed later if something on the document has changed.
The DPD SEND button sends the data to DPD and receives the DPD shipment number, the status and any error message. You then print the PDF label straight from PANTHEON, without opening the DPD portal. The Delete button sends DPD a request to delete the shipment and receives a confirmation or an error message.
Typical scope
- booking shipments from PANTHEON or your webshop,
- printing PDF labels directly from PANTHEON,
- saving the shipment number (ParcelId) on the document,
- cancelling shipments,
- delivery status tracking.
We agree the exact scope based on your dispatch process.
Often connected together
Frequently asked questions
Do we have to log in to the DPD portal to print labels?
No. You print the PDF label straight from PANTHEON, without connecting to the DPD portal.
Can a shipment be cancelled?
Yes. You can cancel a shipment from PANTHEON, and the integration takes care of the case where the shipment has already been sent.
Can a shipment be sent twice?
The integration checks whether the shipment for a document has already been sent to the courier, so the same shipment is not booked again.
Can we use both GLS and DPD?
Yes. Integrations with both courier services can run in parallel, and the courier is selected on the document or automatically by rules (e.g. by destination).
Do we need a contract with DPD?
Yes, the integration uses your DPD customer account.
Connecting DPD to PANTHEON?
Tell us what you need to connect or automate. A short call is enough to estimate the solution and cost.
